e-Ticketing
TERMS OF USE
The use of the ticket service through the website gnhm.gr implies the full knowledge and acceptance of the terms of use, as they are published each time on its pages and are valid. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
ACCESS AND USE LICENSE
The Goulandris Νatural History Museum grants each website (www.gnhm.gr) visitor the non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents under the terms and conditions set forth herein and in accordance with applicable Greek and Community Legislation.
The above granted Right does not constitute a transfer of title to the website and its data and is subject to the following restrictions:
(1) You must retain all copyright and other proprietary notices in all copies of the Website and its components; and
(2) You may not modify the website and its elements in any way or reproduce or present them publicly, or distribute or otherwise use the website and its elements for any public or commercial purpose, unless otherwise permitted. with the present.
USER RESPONSIBILITY
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. He is obliged not to use the online store with the trademark gnhm.gr/e-ticketing for:
- Sending, publishing, sending by e-mail or other means of transmitting any content that is illegal for any reason, causes unlawful insult and damage to the Goulandris Natural History Museum or to any third party or violates the confidentiality or confidentiality of any person
- Sending, publishing, sending by e-mail or transmitting in other ways any content that offends users’ morals, social values, minority, etc.
- Submitting, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable agreements (such as inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements)
- Submitting, publishing, e-mailing or otherwise transmitting any content that infringes any patent, trademark, trade secret, copyright or other proprietary right of any kind
- Sending, publishing, e-mailing or otherwise transmitting any material containing software viruses or any other code, files or programs designed to interrupt, damage, destroy or equip the operation any computer software or hardware,
- Intentional or unintentional violation of applicable law or regulations
- Harassment of third parties in any way
- Collect or store personal data about other users
COPYRIGHT
All content on our Website, including illustrative but not restrictive, texts, graphics, photographs, illustrations, services and generally any archives, is the intellectual property of the Goulandris Natural History Museum and is governed by national and international Property, with the exception of explicitly recognized third party rights.
Therefore, it is expressly forbidden to reproduce, republish, copy, store, sell, transmit, distribute, publish, execute, download, translate, modify content in any way, in part or in summary, without the express prior written consent of the Goulandris Natural History Museum.
Anything else contained in the web pages of our Website and constituted trademarks and copyrights of third parties, belongs to their own sphere of responsibility and has nothing to do with our Website.
UNAUTHORIZED USE OF THE WEBSITE
Illegal and / or unauthorized use of our website, including indicative but not restrictive, unauthorized ticket sales, unauthorized link to the website and the use of any mechanism in the pages of the Goulandris Natural History Museum, will be investigated and followed by all legal remedies available to repair any positive and detrimental damage to the Goulandris Natural History Museum
SECURE TRANSACTIONS
The Goulandris Natural History Museum is committed to ensuring the security and integrity of the data it collects for the users of its website. The website of the Goulandris Natural History Museum has incorporated the most modern and established security policies related to the conduct of money transactions and personal data of users and ensures the uninterrupted availability of the services provided. In particular, the technologies that govern the information system of the website of the Goulandris Natural History Museum include:
1.SSL (Secure Sockets Layer) technology for the security of data transfer within the information system. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection. The security check between the data and the Server is based on the unique key code, ensuring full communication. Firefox, Chrome, Microsoft edge browsers support the SSL protocol and it is recommended to use them to connect to the website of gnhm.gr/eticketing
2.The use of devices and specialized security mechanisms (Firewall), for the protection of the stored data of the website of the Goulandris Natural History Museum.
3.The use of state-of-the-art technologies for the technological perfection and availability of the website of the Goulandris Natural History Museum.
All transactions through the Goulandris Natural History Museum’s website are governed by international and European law governing e-commerce, as well as the Consumer Protection Act, which regulates sales. from a distance L.2251 / 1994 as amended and in force.
TICKET TERMS
The e-ticketing service (ticket purchase) of the Goulandris Natural History Museum was created to serve you quickly and efficiently. The terms are intended to help you understand the process of buying tickets from www.gnhm.gr, your obligations, but also your rights towards the Goulandris Natural History Museum. Should you need any further information, please contact us.
Each ticket you buy consists a license to visit the exhibition grounds of the Goulandris Natural History Museum and is also subject to the terms that may appear on it.
Each ticket sold entitles you to the Goulandris Natural History Museum for the specific date mentioned on it.
The receipt of the ticket must be kept until the end of the visit and shown to the staff of the Goulandris Natural History Museum upon request.
Photography and filming are not allowed (there is a relevant signage at the entrance of the Goulandris Natural History Museum).
PAYMENT METHODS
Payment for the purchase of tickets, available through the website of the Goulandris Natural History Museum (e-ticketing), is made exclusively by credit and / or debit card of the user and transactions are made exclusively in euros (€, EUR).
The card is charged with the purchase of tickets and the completion of the transaction is completed online. The website of the Goulandris Natural History Museum has taken all the appropriate measures for the security of transactions through credit and / or debit card.
In case of inability to charge the credit or debit card, the order is automatically canceled. The Goulandris Natural History Museum reserves the right to change prices without notice.
If you do not receive a confirmation message through the website after sending your details to complete your payment or, if you receive an error message or service interruption when sending your details, it is your responsibility to contact the Goulandris Natural History Museum to find out whether your transaction was completed or not.
The Goulandris Natural History Museum does not accept responsibility for your financial or other loss in case for any reason you do not receive confirmation of your purchase and payment.
RETURNS
Returns or ticket changes are not accepted. The value of tickets that have been lost, stolen or damaged is not covered. Ticket validity starts from the date of payment and for 7 calendar days.
RECEIPT OF TICKETS
The tickets receipts are sent via e-mail to the address you gave during the online purchase process and are ready to print immediately after payment.
Upon arrival at the Goulandris Natural History Museum you must have your ticket, either printed or via your mobile device (at the email you received when your transaction was completed), in order to show it to the competent official.
NON-OPERATING DAYS
The Goulandris Natural History Museum may be closed for some days due to force majeure. In this case, the Goulandris Natural History Museum should be contacted to schedule a visit during another date, as a refund is not possible.
PERSONAL DATA FILE
In order to provide services to users, the Goulandris Natural History Museum maintains and processes an Archive with users’ data. Recipients of data of the Archive for the promotion, support and service of the transaction relationship, can be the Financial Institutions through which the charges of each user are paid.
INFORMATION MANAGEMENT
The information provided voluntarily by the users of the mentioned website, is used by gnhm.gr/ e-ticketing, in order for its users to have direct and substantial communication with the Museum, to be provided with answers to specific questions they ask and to be well served. All information collected by gnhm.gr/ e-ticketing through the website aims to measure the number of visitors, to determine the requirements of visitors. The gnhm.gr/ e-ticketing does not distribute to any other organization or partner not affiliated with gnhm.gr/ e-ticketing the email addresses, or any other information concerning its users.
PRIVACY POLICY
The management and protection of your personal data during the use of our Website, is governed by the terms hereof and the relevant provisions of both Greek Law (Law 2472/1997, P.D. 207/1998. 79/2000 and no. 8 L. 2819/2000), as well as European Law (Road 95/46 / EC and Road 97/66 / EC).
COOKIES
The gnhm.gr/e-ticketing has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small textfiles which are sent and stored on the user’s computer, allowing websites such as gnhm.gr/e-ticketing, to operate smoothly, without technical anomalies, to collect multiple user options, to recognize frequent users, to facilitate their access to it and to collect data to improve the content of the website. Cookies do not cause damage to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your purchases while each time you exit the site they are automatically deleted. You must keep in mind that cookies are absolutely necessary in order for the website gnhm.gr/e-ticketing to function properly and smoothly.
CONSENT FORM
The use of the service (e-ticketing) implies the unconditional consent of the user as he receives in every technical way (email, sms, etc.) messages of informative or promotional content for the service, in the data declared by the user as well as for the sending of tickets / receipts for the issuance of tickets.
Consent is provided for an indefinite period of time and can only be revoked with a new written statement from the User to the Goulandris Natural History Museum.
LIMITATION OF LIABILITY
The Goulandris Museum of Natural History, its employees, or other representatives, have no responsibility under any circumstances, for any consequential, incidental, indirect, special damages or costs or fines, including, but not limited to, fines , loss of information or data, loss or damage of property, and any claims of third parties arising out of or in connection with the use, copying, or presentation of this website or its contents or any other linked website.
The Goulandris Natural History Museum reserves the right to modify the content or services of the Website, as well as all terms of use, whenever deemed necessary and without prior notice. Modifications, additions or deletions to the terms and conditions of use will take effect immediately upon notification, which may be given by any means including, indicatively, but not restrictively, the placement of new terms and conditions on the website. Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions. The Goulandris Museum of Natural History may, at any time, denounce, change, suspend or terminate any individual operation of this website. We encourage you to check the museum website at regular intervals so that you can see any updates hereof.
All terms as well as the Protection of Personal Data are governed by Greek and European Law. The Courts of Athens are exclusively responsible for any dispute that may arise from the present
e-Shop
TERMS OF USE
The use of the product purchase service through the website gnhm.gr/eshop implies the full knowledge and acceptance of the terms of use, as they are published each time on its pages and are valid. If a user does not agree with these terms, then he must responsibly refrain from visiting, using the website as well as from any transaction or use of the services of the online store.
ACCESS AND USE LICENSE
The Goulandris Natural History Museum grants to each visitor of the website www.gnhm.gr the non-exclusive, non-transferable, personal, limited right of access, use and presentation of this website and its contents under the terms and conditions set forth herein and in accordance with applicable Greek and European Community Legislation.
The above granted right does not constitute a transfer of title to the website and its data and is subject to the following restrictions:
- you must retain all copies of the Website and its components, all copyright and other proprietary notices, and
- you may not modify the website and its elements in any way or reproduce or present them in public, or distribute or otherwise use the website and its elements for any public or commercial purpose, unless otherwise permitted herein.
USER RESPONSIBILITY
The user / customer agrees and undertakes to use the services, information and data of the online store as provided by law and based on the rules of good faith and transactional ethics. Obliged not to use the online store with the trademark gnhm.gr/e-shop for:
- Sending, publishing, sending by e-mail or otherwise transmitting any content that
is illegal for any reason, causing unlawful infringement and damage to the Goulandris Natural History Museum or to any third party or infringing on the confidentiality
or confidentiality of any person
- Sending, publishing, sending by e-mail or transmitting in other ways any content
that offends users’ morals, social values, minority, etc.
- Sending, publishing, e-mailing or otherwise transmitting any content for which users do not have the right to transmit in accordance with the law or applicable contracts (such as inside information, proprietary and confidential information obtained or disclosed)
as part of work relationships or covered by confidentiality agreements)
- Sending, publishing, e-mailing or otherwise transmitting any content that infringes
any patent, trademark, trade secret, copyright or other proprietary rights of any kind
- Sending, publishing, e-mailing or otherwise transmitting any material that contains software viruses or any other code, files or programs designed to interrupt, damage, corrupt, or equip any software or computer hardware
- Intentional or unintentional violation of applicable law or regulations
- Harassment of third parties in any way
- Collecting or storing personal data about other users
INTELLECTUAL PROPERTY
All content on our Website, including, but not limited to, texts, graphics, photographs, illustrations, services and generally any archives, is the intellectual property of the Goulandris Natural History Museum and is governed by national and international Property rights, with the exception of explicitly recognized third party rights.
Therefore, it is expressly forbidden to reproduce, republish, copy, store, sell, transmit, distribute, publish, execute, download, translate, modify its content in any way, in whole
or in part, without the express prior written consent of the Goulandris Natural History Museum. Everything else contained in the web pages of our Website and constituted trademarks and copyrights of third parties, belongs to their own sphere of responsibility and has nothing to do with our Website.
UNAUTHORIZED USE OF THE WEBSITE
Illegal and / or unauthorized use of our website, including indicative but not restrictive, unauthorized sale of products, unauthorized link to the website and the use of any mechanism in the pages of the Goulandris Natural History Museum, will be investigated and will follow all remedies available, in order to repair any positive and detrimental damage that the Goulandris Natural History Museum may suffer.
SAFETY OF TRANSACTIONS
The Goulandris Natural History Museum is committed to ensuring the security and integrity of the data it collects about the users of its website. The website of the Goulandris Natural History Museum has incorporated the most modern and established security policies related to the conduct of money transactions and personal data of users and ensures the uninterrupted availability of the services provided. In particular, the technologies that govern the information system of the website of the Goulandris Natural History Museum include:
- SSL (Secure Sockets Layer) technology for the security of data transfer within the information system. SSL technology relies on a key code to encrypt data before it is sent over the (SSL) connection.
- 2. The security check between the data and the Server is based on the unique key code, ensuring full communication. Firefox, Chrome, Microsoft edge browsers support the SSL protocol and it is recommended to use them to connect to the website of gnhm.gr/eshop
- The use of devices and specialized security mechanisms (Firewall), for the protection of the stored data of the website of the Goulandris Natural History Museum.
The use of state-of-the-art technologies for the technological perfection and availability
of the website of the Goulandris Natural History Museum.
All transactions through the Goulandris Natural History Museum’s website are governed by international and European law governing e-commerce, as well as the Consumer Protection Act, which regulates sales from a distance, L.2251 / 1994 as amended and
in force
Terms of use for the eshop
Introduction
The website www.gnhm.gr/eshop is an online commercial store for the sale of products through the Internet created and operated by the company under the name THE GOULANDRIS NATURAL HISTORY MUSEUM, located at 13 Levidou Street, GR14562 Kifissia, VAT 090000752, KIFISIAS Tax Office, e-mail address eshop@gnhm.gr, telephone line of the online store: +30-210-8015870 extention 555
Gathering information
The Goulandris Natural History Museum has designed its website so that its users can visit it without having to reveal their identity unless they wish to do so. The visitors of our website are requested to provide us with their personal data only in case they want to order a product, to register on our website and / or to send an email to eshop@gnhm.gr.
Use of Information
The gnhm.gr/eshop collects three types of information about its users:
(1) information that the user gives the museum when registering as a customer,
(2) information that the user gives the museum in order to execute his order from gnhm.gr/eshop,
(3) information that the user gives the museum in competitions that take place from time to time,
When filling out any order form on the museum website, you will be asked for your name, address, postal code of your area, your email address, your phone number, the method of payment of the order. In addition, you may be asked for more specific information, such as shipping details of an order, invoicing details or details about the offer you have requested.
The gnhm.gr/eshop makes use of the information you give the museum during the electronic submission of the form, in order to contact you regarding:
(i) delivery of the order to your place,
(ii) confirmation and identification of the customer in any necessary case,
(iii) new or alternative products offered by gnhm.gr/eshop,
(iv) special offers of gnhm.gr/eshop
Access to Information
Every order processing requires the collection of personal data, for delivery or reservation of an order. The submission of your personal data by you means that you consent to this data being used by the employees of gnhm.gr/eshop for the reasons mentioned above. The gnhm.gr/eshop requires its employees and the maintainers of its website to provide its customers with the level of security referred to in this Privacy Statement. In no other case can gnhm.gr/eshop share your personal information with others without your prior consent, unless this is required through legal channels. Please note that under certain conditions the collection, use and disclosure of your personal data, which have been collected online without your prior consent, is permitted or required by law or court order (for example in the case of court decision).
PAYMENT METHODS
Payment for the products available through gnhm.gr/eshop, is made by debiting the user’s credit and / or debit card (via Eurobank), by payment at the store, by cash on delivery (ELTA COURIER), by deposit in a bank account (EUROBANK with IBAN GR6802600950000560201053863). Transactions are made exclusively in euros (€, EUR).
The card is charged with the purchase of products and the completion of the transaction online. The website of the Goulandris Natural History Museum has taken all the appropriate measures for the security of transactions through credit and / or debit card.
In case of inability to charge the credit / debit card or inability to complete the bank deposit, the order is automatically canceled. The Goulandris Natural History Museum reserves the right to change prices without notice.
If you do not receive a confirmation message through the website after sending
your details to complete your payment or, if you receive an error message or service interruption when sending your details, it is your responsibility to contact the Goulandris Natural History Museum to find out whether your transaction was completed or not.
The Goulandris Natural History Museum does not accept responsibility for your financial or other loss in case for any reason you do not receive confirmation of your purchase and payment.
Returns
Withdrawal from the contract and return of the product can be done within 14 days of receipt.
The products to be returned must have not been used, must be in excellent condition, in their original packaging, and must be accompanied by proof of purchase. The cost of returning the product is borne exclusively by the customer.
In case of defective product, you can request its replacement or refund, including its return costs within 14 days of receipt.
The refund, in any case, will be made to the credit / debit card used for its payment. If the payment was made by cash on delivery, you must indicate your bank account to deposit the amount owed.
Product returns will be made to the address: Goulandris Natural History Museum – GAIA Center, Othonos 100, 14564 Kifissia.
PERSONAL DATA FILE
In order to provide services to users, the Goulandris Natural History Museum maintains and processes an Archive with user data. Recipients of data of the Archive for the promotion, support and service of the transactional relationship, may be
the Financial Institutions through which the charges of each user are paid.
CORRECTION, MODIFICATION OR DELETION OF INFORMATION
The information that has been voluntarily given by the users of the mentioned website,
is used by gnhm.gr/eshop, in order for its users to have direct and substantial communication with the store, to be provided with answers to specific questions they ask and finally to be served and to execute their orders. The information collected by gnhm.gr/eshop through the website aims to measure its traffic number, determine customer requirements for more products and facilitate transactions with the company. The gnhm.gr/eshop does not distribute to any other organization or partner that is not connected to gnhm.gr/eshop the email addresses, or any other information concerning its users and customers. The gnhm.gr/eshop allows its users to correct, change, supplement or delete data and information submitted to gnhm.gr/eshop. If you choose to delete information, gnhm.gr/eshop will act to delete this information from its files immediately. For the protection and safety of the user gnhm.gr/eshop will try to make sure that the person making the changes is indeed the same person as the user. To access, change or delete your personal data, to report problems with the operation of the website or to ask any question, contact gnhm.gr/eshop via e-mail at eshop @ gnhm. gr. The change or correction of your personal data can also be done through the registration page of gnhm.gr/eshop. Please note that we will do everything possible to protect your personal data, but the protection of your password on our website is up to you.
PRIVACY
The management and protection of your personal data during the use of our Website, is governed by the terms hereof and the relevant provisions of both Greek Law (Law 2472/1997, P.D. 207/1998. 79/2000 and no. 8 L. 2819/2000), as well as European Law (Road 95/46 / EC and Road 97/66 / EC).
COOKIES
The gnhm.gr/eshop has the ability to use cookies as part of the facility and operation of services through its website. Cookies are small files (textfiles), which are sent and stored on the user’s computer, allowing websites such as gnhm.gr/eshop to operate smoothly and without technical anomalies, to collect multiple user options, to recognize the frequent users, to facilitate their access to it, and to collect data to improve the content of the website. Cookies do not cause harm to users’ computers or to the files stored on them. We use cookies to provide you with information and to process your requests while each time you exit the site they are automatically deleted. Please keep in mind that cookies are absolutely necessary in order for the website gnhm.gr/eshop to function properly
and smoothly.
DECLARATION OF CONSENT
The use of the Service (eshop) implies the unconditional consent of the user as he receives in every technical way (email, sms, etc.) messages of informative or promotional content for the Service in the data declared by the user as well as for the sending of products / receipts for the purchase of products.
Consent is provided for an indefinite period of time and can only be revoked with a new written statement from the User to the Goulandris Natural History Museum.
Limitation of Liability
The Goulandris Natural History Museum, its employees, or other representatives, have no responsibility, under any circumstances, for any consequential, incidental, indirect, special damages or costs or fines, including indicative, but not limited, interruptions. operation of the business, loss of information or data, or loss of customer, loss or damage to property, and any claims of third parties arising out of or in connection with the use, copying, or presentation of this website or its contents or any other linked website.
The Goulandris Natural History Museum reserves the right to modify the content or services of the Website, as well as all terms of use, whenever deemed necessary and without prior notice. Modifications, additions or deletions to the terms and conditions of use will take effect immediately upon notification, which may be given by any means including indicative, but not restrictive, of the placement of new terms and conditions on the website. Any use of the website following such change or modification will be deemed your acceptance of such changes, modifications, additions or deletions.
The Goulandris Natural History Museum may, at any time, terminate, change, suspend or terminate any individual operation of this website. We encourage you to check the museum website at regular intervals so that you can see any updates hereof. All terms as well as the Protection of Personal Data are governed by Greek and European Law.
The Courts of Athens are exclusively competent for the resolution of any dispute
arising from the application of this.
Contact details
The Goulandris Natural History Museum
Levidou 13, 14562 Kifissia
Tel. +30-210-8015870, Monday to Friday 09:00 to 15.00,
e-mail: eshop@gnhm.gr